Terms of Service

01About these Terms

These Terms of Service (the Terms) govern your access to and use of DialMe's websites, applications, communication tools, payment features, connected social channels, and related services (together, the Service).

The same conduct and Content rules apply whether you access the Service through a Creator's direct link, profile, booking or payment page, the DialMe website or app, or a connected platform such as Instagram or X. Connecting a social account is not a condition for those rules to apply. Section 18 sets out the prohibited Content and conduct for all these entry points.

Your agreement is with DialMe LLC, a Wyoming limited liability company, with headquarters at 1178 Broadway 3rd Floor #1504, New York, NY 10001, United States (DialMe, we, us, or our). Contact us at legal@dialme.com.

You accept these Terms by taking an action that expressly indicates your agreement, such as selecting an acceptance checkbox or confirming a purchase accompanied by an acceptance notice. We will make these Terms available for you to read and retain before acceptance. If you do not agree, do not create an account or make a purchase.

Notice for U.S. users: Section 27 includes a class-action waiver that may affect how you bring a claim. You may opt out within 30 days after first accepting that waiver by emailing legal@dialme.com. It does not require arbitration.

If you accept on behalf of an organization, you represent that you have authority to bind that organization. References to you then include that organization where appropriate. The company is the contracting party on our side; no founder, member, manager, officer, or employee personally undertakes DialMe's contractual obligations merely by acting for it.

In these Terms, a Creator is a person or organization offering content or interactions through the Service; a Customer is a person purchasing or using those offerings; an Offer is the description and purchase conditions of a particular offering; and Content includes messages, photographs, video, audio, profile materials, and other information provided through the Service. The same person may be both a Creator and a Customer.

Our Privacy Notice explains how we handle personal information. Acceptance of these Terms does not constitute consent to every use of personal information. Where law requires a separate consent, authorization, or notice, these Terms do not replace it.

02Eligibility and accounts

You must be at least 18 years old, have reached any higher age of majority required to enter this agreement where you live, and have legal capacity to use the Service. Minors may not use the Service, including through another person's account or with parental permission.

You must provide accurate registration information, keep material information current, and use an account that you are authorized to operate. We may request reasonable evidence of age, identity, authority, or eligibility and restrict relevant features while verification is outstanding. Do not falsify verification information or evade restrictions using another identity or account.

Protect your login credentials and connected accounts. Use available security controls and promptly tell us about suspected compromise. You are responsible for actions you authorize and for losses caused by your failure to take reasonable care, subject to applicable law. You are not automatically responsible for every unauthorized transaction simply because it occurred through your account.

You may not sell, rent, or transfer your account without our written agreement. A Creator may use authorized personnel where the Service permits this, but must ensure their compliance with these Terms and must not mislead Customers about who provides an interaction.

You may not use the Service where providing it to you would violate applicable sanctions, export controls, or other legal restrictions. Availability of the Service in a location does not represent that every feature or Offer is available or appropriate there.

03The Service and the parties' responsibilities

DialMe provides tools for Creators and Customers to connect through paid calls, messaging, media, and supported social channels, including Instagram and X. Features available to an account may depend on location, verification, device, connected platform, and the Offer.

For Creator Offers, the Creator is the supplier of the advertised content or interaction. The Customer's purchase creates an agreement with that Creator on the terms of the Offer and the applicable provisions of these Terms. DialMe separately provides the platform and payment-handling services described here. The seller's identity must be made clear before purchase. Any product that expressly identifies DialMe as its supplier is supplied by DialMe, and we remain responsible for that product.

Creators are responsible for the accuracy, legality, and fulfillment of their Offers, the rights to their Content, and their own conduct. DialMe remains responsible for its own obligations, including the platform and payment-handling obligations it undertakes. Nothing in these Terms transfers a legal obligation from DialMe to a Creator where the law places that obligation on DialMe.

A listing, account check, or payment verification is not an endorsement or a guarantee of a Creator's qualifications, suitability, availability, or results. Where we identify a particular verification, that statement applies only to the check described. Creators are independent participants, not DialMe's employees, partners, or general agents. Neither party may bind the other except for the limited payment-collection authority in Section 10.

04Offers and purchase information

Before a purchase, the Offer must identify the supplier, what is included, the total price and currency, and material conditions such as duration, delivery, response commitments, access limits, and cancellation rules. A Creator must not advertise a personal reply, particular result, or delivery deadline that the Creator cannot reasonably fulfill.

The description accepted at purchase governs that transaction. A later change to an Offer or these Terms does not reduce an existing purchased entitlement. Additional conditions bind you only if clearly disclosed and accepted before the relevant commitment and permitted by law.

If an Offer conflicts with these Terms, its specific product description, agreed price, and more favorable Customer commitments apply to that purchase. An Offer cannot override eligibility requirements, safety rules, mandatory legal rights, or DialMe's fees without our express agreement. Separate signed agreements with DialMe prevail to the extent they expressly address a conflict.

A purchase entitles you only to the stated content, access, or interaction. It does not purchase a personal relationship, exclusive access to a Creator, a professional outcome, or the Creator's intellectual property. Nothing requires a participant to continue an abusive, unsafe, or unlawful interaction; any resulting refund is assessed under Section 9.

05Calls

The Offer specifies the call type, price, duration, and any booking or attendance conditions. You are responsible for using a compatible device, suitable connection, and reasonably private and safe environment. Creators must attend accepted calls and provide the agreed interaction with reasonable care.

For calls using a payment authorization, funds may first be reserved on your payment method. The charge is captured when the call begins through DialMe's call-start process, after the applicable readiness checks, rather than at the end of the call. A released authorization may remain visible until your payment provider processes its release.

Additional paid time requires confirmation of the additional price. A disconnection or early departure does not automatically reverse the whole charge. If a technical interruption occurs, participants should use the available reconnection controls to resume the remaining purchased time. DialMe will not charge a second time for the same undelivered purchased time. Any reconnection deadline must be disclosed before purchase.

If a failure attributable to DialMe or the Creator prevents completion, we will arrange completion of the remaining purchased time without additional charge, where reasonably practicable and acceptable to the Customer, or refund the unprovided portion. A greater remedy, including a full refund, applies where required by law or where the supplied portion has no meaningful value without completion. Where the interruption results solely from the Customer's equipment, connection, voluntary departure, or misuse, there is no automatic contractual right to a refund, subject to applicable law and any more favorable Offer terms. We will assess relevant call records and the circumstances rather than treating a technical connection event alone as proof that the full service was supplied.

A Creator cancellation or failure to attend does not entitle the Creator to retain payment for an interaction that was not supplied. If the call never begins because the Creator does not join within the attendance or acceptance period disclosed before purchase, or the Creator cancels without providing the call, we will release any uncaptured payment authorization or refund any amount captured for that unprovided call. You may agree to reschedule instead, but are not required to accept replacement credit in place of a refund owed. If you fail to attend, a no-show charge applies only to the extent clearly disclosed before booking and lawful. Without an applicable disclosed rule, we will not treat silence in the Offer as consent to forfeiture of the full payment.

Calls and other interactions are not emergency services. If you face an emergency, contact the appropriate local emergency service. A Creator must not offer regulated professional services without the qualifications, permissions, and disclosures required by law; the presence of an Offer does not establish those qualifications.

06Messages, credits, and paid social channels

A paid message purchases permission to send a message to the identified Creator's private inbox on DialMe. It does not purchase or guarantee that the Creator will read, acknowledge, or reply to the message. A pack of message credits provides the number of permitted messages described before purchase. Buying credits does not itself mean that all messages in the pack have already been sent or delivered.

For each permitted message you submit, the delivery service is performed when the message is successfully made available in the intended Creator's private DialMe inbox. A message that is only queued, fails to transmit, or is not made available in that inbox has not been delivered for this purpose. Delivery does not mean the Creator has opened or read it, and an email, push, or social notification is not a promise of a personal response.

Once a compliant message has been successfully delivered, the Creator's failure to read or answer it, delay in answering, or a reply you find unsatisfactory does not by itself create a contractual right to a refund. This does not restrict statutory rights, remedies for misleading descriptions, or any additional commitment expressly included in an accepted Offer. Creators must not advertise ordinary paid messages as guaranteed replies or imply that payment obliges them to respond.

If a technical failure prevents delivery of a compliant message, we will restore any credit consumed by the failed attempt or retry delivery without an additional charge. If the purchased delivery entitlement cannot be supplied, Section 9 applies to the unfulfilled portion. Restoration or retry does not replace a refund or other remedy required by law. The acceptable-use rules continue to apply; payment does not require us to deliver prohibited Content or bypass a recipient's block.

These paid-message rules apply whether the Customer enters through a Creator's direct link, the DialMe website or app, Instagram, X, or another supported channel. The purchased message is delivered to the Creator's private DialMe inbox. Separate connected-platform features may support authorized replies or other interactions under Section 13, but do not change the paid-message entitlement or create a response guarantee. Merely receiving a social message or opening a payment link does not authorize a charge.

Purchased credits are limited contractual entitlements, separate from Creator earnings. They are not a bank account, investment, or general-purpose currency. They cannot be sold, transferred to another user or Creator, or redeemed for cash except where the Offer permits or law requires. These descriptions do not override any legal classification or statutory protection that applies.

We will not add an expiry to existing purchased credits or reduce their value through a later change to these Terms. Any expiry for a new purchase must be lawful and clearly disclosed before payment. Promotional credits may have different conditions, which must be disclosed when they are issued.

If a Creator permanently stops providing the purchased messaging entitlement or an integration failure prevents fulfillment, Section 9 applies to the unfulfilled portion. A substitute entitlement or credit cannot replace a refund you are legally entitled to receive without your agreement.

07Paid media, access, and tips

A paid-media purchase provides the viewing or other access described in the Offer. Any deadline to purchase, viewing period, expiry after unlocking, download restriction, or other material access limit must be clearly disclosed before payment. Access is not represented as perpetual unless the Offer expressly says so.

Unless a separate written license expressly permits more, the Creator grants the Customer a limited, non-exclusive, non-transferable right to access purchased Content for the Customer's personal, non-commercial use within the scope of the Offer. The Customer does not acquire ownership of the Content or permission to publish, redistribute, resell, publicly display, or use it commercially. Rights that cannot lawfully be restricted remain unaffected.

Do not remove watermarks, defeat access controls, distribute unlocked media, or assist others to access Content without authorization. Any recording or capture of another person's image, voice, or private interaction also requires compliance with Section 16.

Content may be removed for a legal or safety reason or a material violation of these Terms. Removal does not itself decide whether a refund is due; we will assess the purchased access, reason for removal, and applicable law under Section 9.

Tips are voluntary and charged when confirmed. Unless the Offer expressly identifies an additional purchased benefit, a tip does not require any additional response, content, or interaction. Tips are not represented as charitable donations or tax-deductible contributions. Statutory remedies for unauthorized payments, fraud, and misleading conduct remain available.

08Payments and recurring purchases

You must use a payment method you are authorized to use. By confirming a purchase, you authorize the disclosed charge and any authorization hold needed to process it. Paid message packs, paid media, and tips are charged when the purchase is confirmed. Applicable taxes must be disclosed before payment to the extent required by law. DialMe's payment-processing costs are included in its platform fee under Section 10 and are not added as a separate payment-processing surcharge.

DialMe collects Customer payments using Stripe and uses Stripe Connect for Creator payouts. Stripe provides payment services under the agreements applicable to the relevant account and transaction. Using Stripe does not remove DialMe's own obligations under these Terms or applicable law. Your bank or provider may charge foreign-exchange or other fees under your agreement with it. DialMe does not control those independently imposed charges. We may refuse or pause a transaction for a reasonable fraud, verification, sanctions, security, or legal concern.

A purchase is recurring only if the purchase flow expressly identifies it as recurring and you give the required authorization. The price, billing interval, renewal terms, and cancellation method must be provided before enrollment. Where a recurring feature is offered, you may cancel future renewals through the disclosed method; any legally required reminders, notices, or cancellation rights apply. We will not convert a one-time purchase into a recurring charge through a change to these Terms.

Where an app store processes a purchase, its payment and refund procedures may apply alongside your rights against the legally responsible supplier. We will explain the appropriate route and provide assistance reasonably needed to resolve a qualifying issue. These Terms do not waive mandatory refund rights because an intermediary processed payment.

09Cancellations, refunds, and purchase problems

The cancellation conditions disclosed in an Offer apply only to the extent consistent with these Terms and applicable law. There is no general contractual right to a refund merely because you change your mind after the agreed service or digital content has been fully and properly supplied, but statutory cancellation and conformity rights take priority.

Contact legal@dialme.com with the transaction reference, relevant Creator, and a description of the problem if an interaction was not supplied, media cannot be accessed as promised, a charge appears incorrect, or a material technical problem affected your purchase. Report problems reasonably promptly so we can investigate. A delay does not extinguish a statutory right or impose a shorter legal claim period.

Where a Creator or DialMe fails to supply a purchased entitlement, the remedy may include proper performance, replacement with your agreement, an appropriate price reduction, or a refund, depending on the circumstances and law. A Creator's absence, loss of eligibility, or suspension does not by itself eliminate your rights for an unfulfilled purchase. Failure caused solely by your equipment or misuse will be assessed differently from failure attributable to the Service or Creator.

The purchased entitlement determines whether a service was supplied: for a paid message, this is delivery to the Creator's private DialMe inbox under Section 6, not a personal reply; for a call, it is the purchased call interaction under Section 5, not merely placing a call request. A no-response rule for messages does not excuse a Creator's failure to provide a purchased call.

Refunds ordinarily return to the original payment method, unless you agree otherwise or a different method is legally necessary. Processing time depends on the payment provider. We will not require you to accept promotional credit instead of a legally required monetary refund.

You may raise a good-faith dispute with your bank, payment provider, regulator, or competent authority. We may contest inaccurate claims using relevant records. Deliberately false claims, payment fraud, or duplicate recovery may lead to proportionate restrictions and recovery of amounts actually owed; making a legitimate complaint is not a violation.

For consumers with statutory withdrawal rights, Section 26 also applies. Nothing in a Creator's Offer may override those rights.

10Creator fees and payment collection

For Creator-supplied Offers, the Creator appoints DialMe as a limited agent to receive Customer payments on the Creator's behalf. A payment successfully received by DialMe for an Offer discharges the Customer's payment obligation to the Creator to that extent. The Creator must look to DialMe for settlement under these Terms and may not demand the same payment again from the Customer.

DialMe's platform fee is 20% of the Creator transaction price, excluding transaction taxes collected separately for remittance to a tax authority. Payment-processing fees, including Stripe payment-processing fees, are included within that 20% and are borne by DialMe. The Creator's share is the remaining 80%, subject to lawful adjustments under Section 11, with no additional deduction for payment processing. A tip paid through the Service is a Creator transaction for this purpose. A different platform percentage applies only if expressly agreed with DialMe.

The transaction record will identify the relevant price, platform fee, taxes, and adjustments. For a refunded or reversed amount, the corresponding platform fee is reversed proportionately. Payment-processing fees retained by the processor remain DialMe's responsibility and will not be passed on to the Creator as a separate deduction. These Terms do not authorize additional payout, currency-conversion, or other platform charges against the Creator's share.

Fee changes apply prospectively after the notice required by Section 28 and applicable law. They do not change the fee for a transaction already accepted. This collection appointment does not authorize DialMe to make unrelated commitments on a Creator's behalf or establish a general agency relationship.

11Creator balances, payouts, and taxes

To receive payouts, Creators must provide accurate identity, payment, and tax information and complete verification required by DialMe and the payout provider. Additional provider terms may need to be accepted directly. Eligibility to receive a payout may differ from the ability to display an Offer or accrue a pending balance.

An earnings balance records amounts provisionally or finally payable under these Terms. A pending balance is subject to settlement, verification, applicable availability periods, and lawful adjustments; it is not a promise of immediate withdrawal. Payout minimums, availability periods, and estimated processing times must be disclosed in the payout interface before they apply. A payout estimate is not a guaranteed bank-arrival time.

We may adjust a balance for properly attributable refunds, reversals, chargebacks, duplicate entries, calculation errors, and other amounts the Creator owes under an accepted agreement. These adjustments do not authorize recovery of payment-processing fees included in DialMe's platform fee under Section 10. We will not charge the Creator for losses caused by DialMe's own breach or misconduct to the extent that responsibility cannot lawfully or contractually be shifted.

We may temporarily reserve or withhold a reasonably proportionate amount to address an identifiable payment risk, disputed transaction, suspected fraud, verification failure, court order, or other legal obligation. We will explain the basis and available review route unless prohibited by law or disclosure would materially compromise a lawful investigation. Holds must be reviewed and released when their justification ends, subject to continuing legal obligations. A hold is not authority to confiscate unrelated, undisputed earnings.

If a lawful adjustment creates a negative balance, the Creator must pay the amount properly due. We may offset it against future earnings to the extent permitted by law. We will not debit an external payment account without the authorization required for that debit.

Account closure or inactivity does not automatically forfeit earned amounts. We will settle undisputed amounts after required verification and lawful adjustments. Unclaimed amounts will be handled under applicable unclaimed-property law. Do not use the Service for money laundering, artificial transactions, or moving funds between accounts without a genuine underlying purchase.

Creators are responsible for their business records and taxes on their earnings, except where DialMe or a provider is legally responsible for collection, withholding, reporting, or remittance. We may request tax documentation, make required deductions, and provide required reports to authorities. A reported gross transaction amount may differ from the net payout.

12Additional Creator obligations

Creators must have the rights and permissions necessary to sell their Offers and use all Content, names, images, voices, and materials included in them. They must accurately describe their identity, availability, services, pricing, and material limitations and must fulfill accepted purchases with reasonable care.

Creators must not misrepresent AI-generated or staff-provided interactions as personally performed by the advertised individual. If assistance materially changes what a Customer would reasonably understand they are purchasing, disclose that assistance before purchase. A promise of a personal interaction must be honored as such.

Creators must comply with laws applicable to their business, including consumer, advertising, tax, intellectual-property, privacy, and professional-licensing obligations. Where applicable, they must provide required trader identity and contact information. They may not use an Offer to contradict these Terms or require a Customer to waive mandatory rights.

Creators must cooperate reasonably in investigating purchase complaints and safety concerns and provide relevant fulfillment records through a secure method. They may not retaliate against a Customer for a lawful complaint, review, report, or exercise of rights. Creators are responsible for personnel they authorize to operate their accounts and must promptly remove access when that authority ends.

13Instagram, X, and other connected platforms

Connecting a social account authorizes DialMe to access and act through the permissions you grant and the settings or instructions you select, for the connected features you use. Depending on the feature, this may include receiving messages and related account information, displaying conversations, delivering responses, and providing payment or access links. Connection does not authorize unrelated use of the account or every action an available permission could technically allow.

You must own or be authorized to manage the connected account. Do not provide another person's credentials or connect an account without authority. Keep permissions current and review the actions enabled in your settings. You may disconnect through available controls or revoke permissions through the social platform. Revocation stops future authorized access to the extent technically effective; it does not automatically erase records lawfully retained for completed transactions, security, disputes, or legal obligations.

You must comply with the connected platform's applicable user, messaging, automation, content, and commercial-use rules. DialMe must independently comply with the developer and platform obligations that apply to DialMe. These Terms do not grant an exception to a platform rule, authorize bypassing a permission or restriction, or represent that a platform endorses DialMe or every proposed use.

Use integrations only for authentic, authorized interactions. Do not use them to buy or sell artificial engagement, manipulate audience metrics, send spam or unsolicited bulk messages, evade messaging windows or rate limits, scrape restricted information, or continue contacting someone after an applicable opt-out. A person following an account, accepting a connection, or being technically reachable does not by itself supply every consent needed for automated or marketing messages.

Creators must obtain and honor required recipient permissions, disclose automation where required, and ensure instructions are consistent with the recipient's request. Do not mislead a recipient about whether a message is automated, AI-assisted, or sent personally by a Creator. Do not use a paid channel to circumvent rules applicable to the underlying communication or content.

Connected-platform information may be used only for authorized purposes consistent with applicable law and platform rules. Do not sell it, redistribute private conversations, make prohibited sensitive inferences, or use it for unrelated surveillance or targeting. A recipient who has not registered with DialMe does not become bound by these Terms merely because their message is processed through an integration. Any required privacy notice and legal basis must cover that processing.

Third-party platforms control their own services and may change permissions, functionality, fees, or access. DialMe does not guarantee uninterrupted integration availability, account reach, platform approval, or Creator revenue. We may restrict an integration when reasonably necessary for security, legal compliance, platform compliance, or technical operation. We will give reasonable notice where practicable and assess unfulfilled purchases under Section 9. This does not excuse a failure for which DialMe is legally responsible.

14AI-assisted features and Creator memory

The Service includes features that may use AI to assist with messages, summaries, and information remembered about interactions. Where a feature processes conversation content, Creator notes, or stored contextual information through an AI provider, the Privacy Notice and relevant feature disclosures describe that processing. Accepting these Terms is not a substitute for a legally required separate consent or lawful basis.

AI output may be inaccurate, incomplete, or inappropriate. Creators must review AI-assisted material before relying on it to make material decisions about a Customer or presenting it as a factual statement. Do not use AI features to fabricate another person's consent, impersonate someone deceptively, invent professional credentials, or infer or exploit sensitive characteristics unlawfully.

Memory and notes are tools for supporting authorized interactions. They must not be used to build covert dossiers, manipulate vulnerable people, or retain information without an appropriate purpose and legal basis. Requests concerning personal information, including correction or deletion, may be sent to legal@dialme.com and will be handled under the applicable legal framework.

AI assistance does not excuse a Creator from fulfilling the Offer or make a paid promise of personal attention satisfied by undisclosed automated output. No output is guaranteed to be unique, accurate, or eligible for intellectual-property protection.

15Privacy and confidential interactions

Use personal information obtained through the Service only for the relevant interaction and other purposes for which you have an appropriate legal basis. Do not sell Customer information, reveal private conversations without authorization, or use private information for harassment, coercion, unrelated marketing, or unlawful profiling.

Creators who independently decide how to use Customer information are responsible for the legal duties that apply to those decisions, including required notices, security, and responses to individual rights requests. These Terms do not determine a statutory privacy role where the actual activities establish a different role. Where a separate data-processing agreement is legally required, that agreement must be in place.

Protect private Content and information you retain outside the Service and limit access to people with a legitimate, authorized need. Contact legal@dialme.com promptly about suspected unauthorized access involving the Service. Do not email passwords, complete payment-card details, or unnecessary sensitive information.

A display name or private setting is not a guarantee of anonymity. Other participants may see information associated with the interaction or supplied through a connected platform. DialMe cannot guarantee that another participant will keep information confidential or refrain from using an external capture tool. DialMe's own handling of personal information is governed by applicable law and the Privacy Notice.

16Recording and capture by participants

You may record a call or capture another person's voice, image, or private Content only with that person's prior, informed authorization for the specific recording and its stated purpose, together with the consent of every participant or other person whose consent is required by applicable law. Payment for an interaction is not permission to record it.

Before recording begins, explain what will be captured, the purpose, who will receive or access it, and how long you intend to retain it. Consent must be voluntary. Respect refusal and stop future recording if consent is withdrawn. Applicable law governs any continued retention or use of an existing recording.

Permission to record does not automatically permit publication, social-media posting, commercial use, promotion, third-party transcription, or AI processing. Obtain separate authorization for a use outside the agreed purpose and any additional permission required by law or the Content owner's rights.

Keep appropriate evidence of required permissions and protect any recording you make. Covert recording, coercion, blackmail, deceptive impersonation, and exploitation are prohibited. Report unauthorized capture or misuse to legal@dialme.com. Nothing in this Section prohibits evidence preservation or a disclosure to a legal adviser, regulator, law-enforcement authority, or court where applicable law protects that activity from contractual restriction.

17Content ownership and permissions

You retain the rights you hold in your Content. You grant DialMe a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, display to the intended audience, and technically adapt your Content to provide the features you use, maintain the Service's security, and comply with legal obligations. Technical adaptations include formatting and compression needed for delivery; they do not authorize a new commercial use unrelated to the Service.

We may allow service providers to exercise those rights only as needed to perform those functions for us. Public profile and Offer materials may be displayed on the profile and purchase pages you make available through the Service. This license does not authorize public advertising using private Content, a personal endorsement in your name, or training general-purpose AI models on your Content. Any separate use requiring additional permission must be separately authorized.

The license lasts while the relevant Content is available through the Service and, after removal, only to the extent needed for lawfully retained backups, legal obligations, existing disputes, or continued access lawfully granted to an intended recipient. Retention of personal information remains subject to applicable privacy law and the Privacy Notice. Deleting an account does not itself recall copies lawfully received by another person.

You represent that you have sufficient rights to provide your Content and grant these permissions. Do not submit material subject to confidentiality obligations that prohibit the intended use. Nothing transfers ownership of DialMe's software, branding, or other proprietary materials to you.

18Acceptable use

NSFW Content, unlawful Content, spam, and deceptive or inauthentic activity are prohibited throughout the Service. These rules apply to Creators, Customers, and anyone else using the Service, including people interacting through a Creator's direct link without connecting an Instagram or X account. They cover public and private interactions, free and paid interactions, calls, messages, paid media, profiles, uploads, and connected social-channel activity carried out through DialMe. Payment, a private conversation, or another participant's agreement does not create an exception.

For these rules, NSFW Content means nudity, sexual acts, sexually explicit or pornographic material, overtly sexualized material, and graphic depictions of violence, gore, or serious injury. The prohibition covers real, illustrated, edited, and AI-generated material, as well as requests for or offers to provide it. DialMe is an adults-only service, but it is not an adult-content service.

You must not use the Service to:

• Create, upload, display, send, sell, solicit, or distribute unlawful Content; arrange or facilitate illegal activity; violate another person's rights; or help someone else do so.
• Exploit or endanger a minor; create, request, distribute, or facilitate child sexual abuse material; or arrange sexual activity involving a minor.
• Display, perform, request, offer, or distribute NSFW Content, including during a live call or private conversation.
• Create or distribute nonconsensual intimate imagery, including synthetic or manipulated depictions; engage in sexual coercion, trafficking, or exploitation; or facilitate unlawful sexual services.
• Use the Service to arrange or solicit an in-person or physical meeting with another user.
• Threaten, stalk, harass, extort, dox, or incite violence against another person, or engage in hateful abuse directed at a protected characteristic.
• Promote terrorism, encourage self-harm, or facilitate unlawful dealings in weapons or controlled substances.
• Engage in deceptive or inauthentic activity, including fake identities used to mislead, impersonation, fabricated testimonials, fake conversations or transactions presented as genuine, manipulated engagement, or materially misleading claims about who created Content or provided an interaction. Fraud, phishing, money laundering, and payment abuse are prohibited.
• Infringe intellectual-property rights, disclose private information without authority, or disregard the recording rules in Section 16.
• Send spam manually or automatically, including unsolicited bulk or repetitive messages, automated promotional messages without required permission, bot-driven solicitation, or repeated contact after an applicable opt-out or block. This prohibition applies equally to direct DialMe messages, Creator links, and connected social channels. Do not evade a recipient's restrictions or misuse an integration contrary to Section 13.
• Introduce malicious code, disrupt the Service, probe accounts without authorization, bypass access controls, scrape restricted data, or evade a lawful suspension.
• Sell prohibited or regulated products or services without the required permissions, or offer a transaction incompatible with applicable payment-provider restrictions communicated before the transaction.
• Manufacture transactions or route an accepted DialMe purchase outside its agreed payment process to evade an agreed fee. This restriction does not prohibit unrelated lawful business relationships or protected competition.

Authorized automation and AI assistance are permitted only when consistent with the recipient's permissions, the purchased Offer, applicable disclosure requirements, these Terms, and any connected platform's rules. They must not be used for spam or to deceive a recipient into believing an automated interaction was personally performed by a Creator. AI assistance or fictional creative Content is not inherently inauthentic; deceptive presentation and prohibited use are what these rules restrict.

Violations may result in Content removal, feature restrictions, cancellation of affected transactions, or account suspension or termination under Sections 19 and 23. Purchase remedies and the treatment of earnings remain governed by Sections 9–11; a violation does not authorize an unlawful forfeiture.

Respectful criticism, good-faith complaints, lawful reviews, and protected reports are not prohibited merely because they are unfavorable to DialMe or a Creator. Restrictions on technical activity do not eliminate rights that applicable law makes non-waivable, including qualifying interoperability or security-research rights.

19Reports, moderation, and appeals

You may report unlawful Content, exploitation, impersonation, harassment, unauthorized recordings, or other violations through available reporting tools or legal@dialme.com. Reports may be made by people without a DialMe account. Identify the relevant account or Content location, explain the concern, and provide a safe way for us to contact you. Do not attach illegal imagery to an email; we can request necessary information through an appropriate process.

We may investigate reports, request relevant information, remove or restrict Content, limit features, cancel affected transactions, or suspend or terminate an account where reasonably necessary to enforce these Terms, address a material risk, or comply with law. Our response will consider the seriousness, context, recurrence, and available evidence. An urgent safety risk may require action before notice.

Where required by law, and otherwise where reasonably practicable, we will explain material restrictions and how to request review, unless doing so would be unlawful, endanger someone, or materially compromise an investigation. You may request review at legal@dialme.com, identify the decision, and provide relevant supporting information. We will consider material evidence and correct a restriction found to be mistaken. Applicable statutory appeal rights and deadlines take priority.

For a request to remove a nonconsensual intimate depiction, including a qualifying synthetic depiction, provide your physical or electronic signature, information sufficient to identify and locate the depiction, a brief statement of your good-faith belief that it was published without the depicted person's consent, and contact information. A depicted person or authorized representative may submit a request. For a valid request within the scope of the TAKE IT DOWN Act, we will remove the depiction as soon as possible and within 48 hours of receipt and make the required reasonable efforts to identify and remove known identical copies. We may also act under our rules where a report does not fall within that statute.

We may preserve evidence, comply with lawful requests, and report suspected criminal conduct where required or permitted by law. We do not promise that every item is reviewed before it appears. Our moderation responsibilities remain subject to applicable law; user responsibility does not eliminate our own duties.

20Copyright complaints

To report suspected copyright infringement, contact legal@dialme.com with: your physical or electronic signature; identification of the copyrighted work, or a representative list for multiple works; identification and location of the allegedly infringing material; your contact information; a statement that you have a good-faith belief the use is not authorized by the rights holder, its agent, or law; and a statement that the notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner of the exclusive right involved.

We may remove or restrict disputed material and notify the person who supplied it. If material was removed by mistake or misidentification, that person may submit a counter-notice containing their signature, identification of the removed material and its former location, a statement under penalty of perjury of a good-faith belief that removal resulted from mistake or misidentification, and their name, address, and telephone number. Where the U.S. statutory counter-notice procedure applies, the counter-notice must also consent to jurisdiction of the federal district court for their address, or, if outside the United States, a district where DialMe may be found, and acceptance of service from the complaining party or its agent.

We will handle qualifying notices and counter-notices under the applicable legal procedure. Where the U.S. statutory restoration procedure applies, restoration follows its 10–14 business-day period after receipt of a valid counter-notice unless we receive the required notice of court action. Independent lawful grounds for restricting the material may still apply. We may share notices with the affected parties as necessary for that process. Knowingly material misrepresentations may have legal consequences.

We terminate repeat infringers' accounts in appropriate circumstances. This procedure does not limit other intellectual-property or legal remedies.

21DialMe intellectual property and third-party services

Subject to these Terms, DialMe grants you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended purposes, including operating an authorized Creator business. You may not copy, sell, sublicense, or commercially exploit the Service itself, remove proprietary notices, or reverse engineer it except where applicable law permits that activity notwithstanding this restriction.

Third-party content, websites, payment providers, and connected platforms remain subject to their own applicable terms. Their availability through the Service is not a guarantee of their performance or endorsement of their offerings. We remain responsible for obligations that we undertake or that law assigns to us.

Where you obtain an app through Apple, the app license is governed by Apple's Standard Licensed Application End User License Agreement unless a separate valid custom license is supplied. These Terms govern the associated DialMe services to the extent consistent with that license and mandatory law. App-store rules and purchase terms apply to the matters they govern. Nothing here requires a store operator to provide support or assume obligations it has not accepted.

22Affiliate and referral arrangements

Participation in a referral or affiliate program requires the program terms presented and accepted at enrollment. Those terms must state the attribution rules, qualifying transactions, commission basis and duration, adjustments, payout requirements, and termination conditions. Merely sharing a link does not create an entitlement to a commission unless the applicable program provides one.

Affiliates must disclose compensated endorsements where required by law and must not use spam, deception, artificial transactions, or misleading claims about DialMe. These Terms do not retrospectively cancel commissions or other entitlements earned under a previously accepted arrangement. Changes to an existing arrangement must follow that agreement and applicable law.

23Suspension, termination, and account closure

You may stop using the Service and request account closure through the available account controls or legal@dialme.com. Cancel any recurring purchase using its disclosed cancellation method; we will assist where closure and cancellation must be coordinated. Closure does not itself resolve an outstanding purchase, refund, payout, dispute, or legal retention obligation.

We may suspend or terminate access for a material breach, a serious safety or security risk, required verification that remains incomplete, a legal requirement, or repeated misuse. Where the issue is reasonably capable of remedy and advance notice is appropriate, we will give a reasonable opportunity to correct it. Immediate action may be necessary for fraud, exploitation, unlawful conduct, or imminent harm.

If we discontinue the Service or terminate an account for ordinary business reasons unrelated to misconduct, we will give reasonable advance notice, explain the consequences for outstanding purchases and earnings, and provide applicable remedies. Longer statutory notice periods, reasons, and review rights for business users or consumers remain applicable.

Termination ends permission for future use but does not automatically forfeit paid entitlements or undisputed Creator earnings. We may cancel affected purchases and resolve them under Sections 9–11. Account closure and deletion of personal information are distinct processes; privacy requests will be assessed under applicable law and the Privacy Notice.

Provisions that by their nature remain necessary survive termination, including accrued payment obligations, valid Content permissions for retained material, purchase remedies, dispute provisions, and applicable liability protections. Survival does not authorize indefinite retention of personal information or create a new obligation to purchase services.

24Service standards and limits of responsibility

We will provide the Service with the care required by applicable law and honor express commitments we make. We do not promise uninterrupted or error-free operation, a particular level of Creator earnings, the success of an interaction, or uninterrupted availability of a third-party platform. We may maintain, update, or change features, subject to existing purchased entitlements and applicable notice and remedy requirements.

For business users, to the fullest extent permitted by law, the Service is otherwise supplied on an “as available” basis, and implied warranties of merchantability, fitness for a particular purpose, and non-infringement are excluded. This exclusion does not negate an express commitment in these Terms or a responsibility that cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence where such a limitation is prohibited, death or personal injury caused by negligence where exclusion is unlawful, or any other liability that cannot legally be excluded or limited. Mandatory consumer, privacy, payment, and statutory remedies remain unaffected.

For users acting in the course of a business, and subject to the preceding paragraph, DialMe and its Protected Persons are not liable for indirect or consequential losses or loss of business profits, revenue, goodwill, or anticipated savings arising from the Service. Their combined aggregate liability arising from the Service is limited to the greater of US$100 and the fees paid or retained for DialMe's own services in relation to that business user's account during the 12 months preceding the event giving rise to the claim. Creator proceeds and taxes collected for others are not DialMe fees for this calculation. The limit does not reduce a refund, undisputed payout, or other amount we are independently obliged to remit to you.

The business exclusions and cap above do not apply to a person acting as a consumer. Consumer liability is determined under applicable law, including any lawful limits on recovery for unforeseeable or unrelated loss. We do not require consumers to waive statutory service standards or remedies.

Protected Persons means DialMe's affiliates and its and their founders, members, managers, directors, officers, employees, and agents, acting in their authorized roles relating to the Service. Protections expressly extended to them are intended for their benefit and may be enforced by them, subject to the same exceptions and legal limits as DialMe. These provisions do not eliminate independently imposed personal liability or excuse a person's own conduct where law prevents that result.

25Business-user indemnity

If you use the Service in the course of a business, you will indemnify DialMe and the Protected Persons against third-party claims and reasonable resulting losses, liabilities, and defense costs to the extent caused by your infringement of another person's rights, unlawful Content or activity, fraud, or material breach of these Terms. This obligation does not apply to the extent a claim or loss results from the protected party's own breach, negligence, willful misconduct, or responsibility that cannot lawfully be shifted to you. It does not apply to your ordinary use as a consumer.

We will notify you reasonably promptly of a qualifying claim and cooperate reasonably at your expense. Delay in notice reduces your obligation only to the extent it materially prejudices the defense. You may control the defense with competent counsel reasonably acceptable to us, subject to reasonable arrangements for conflicts of interest or matters that require the affected party's control. We may participate with our own counsel at our own expense unless a conflict or law requires otherwise.

You may not settle a claim in a way that admits fault for a protected party, imposes a non-monetary obligation on it, or fails to release it fully from the settled claim without its prior written consent, which will not be unreasonably withheld. Neither party may unreasonably increase the other's covered costs.

26Additional consumer rights

If you purchase as a consumer, mandatory protections under the law applicable to you take priority over inconsistent provisions of these Terms. This includes applicable rights to services performed with reasonable care and skill and digital content that conforms to its description and required standards.

Where European Economic Area or United Kingdom withdrawal rules apply, you generally have 14 days from conclusion of a qualifying distance contract to withdraw, subject to statutory exceptions. You may exercise that right by sending an unequivocal statement to legal@dialme.com or the postal address in Section 1. Identify the purchase and your contact details. You may use the model notice below, but you do not have to use it.

Where applicable law requires an online withdrawal function, we will also provide that function, identify its location in the purchase information, and keep it readily accessible throughout the applicable withdrawal period. We will provide the required acknowledgment on a durable medium, such as email. This online option supplements the other lawful methods of withdrawal.

For a service that you expressly request to start during the withdrawal period, applicable law may require a proportionate payment for service actually provided before withdrawal, provided the required information and request were obtained. The withdrawal right for a fully performed service ends only when the legal conditions for that loss of right are met, including any required prior express consent and acknowledgment.

For digital content supplied without a tangible medium, the withdrawal right ends on commencement of supply only when the legally required conditions are satisfied, including prior express consent to early supply, acknowledgment of the resulting loss of the withdrawal right, and the required contractual confirmation. General acceptance of these Terms does not by itself provide those separate consents or acknowledgments. Loss of a withdrawal right does not eliminate remedies for defective, misdescribed, or undelivered content.

Any required withdrawal refund will be made within the statutory period, generally within 14 days after notice of withdrawal, subject to applicable legal conditions. We will use the original payment method unless you expressly agree otherwise, without a fee for the refund.

Optional withdrawal notice: “To DialMe LLC, 1178 Broadway 3rd Floor #1504, New York, NY 10001, United States; legal@dialme.com: I give notice that I withdraw from my contract for the following service or digital content: [description and transaction reference]. Ordered on: [date]. Consumer name: [name]. Consumer address: [address]. Date: [date]. Signature: [required only if submitted on paper].” DialMe will receive and route the notice to the relevant supplier where necessary; this does not restrict direct notice to that supplier.

27Governing law and disputes

These Terms and disputes arising from them are governed by the laws of the State of New York, without applying conflict-of-laws rules, except that mandatory protections of your place of habitual residence continue to apply where required by law.

Contact legal@dialme.com to seek an informal resolution, describing the issue and the remedy requested. We will make a good-faith effort to address it. Informal contact is not a mandatory waiting period for bringing a claim, seeking urgent relief, meeting a legal deadline, or contacting a regulator.

For business users, the state and federal courts located in New York County, New York have exclusive jurisdiction over disputes arising from these Terms, and the parties consent to those courts. For consumers, those courts are a non-exclusive forum only to the extent permitted by law; any right to bring proceedings in a competent court where you live, or to require proceedings against you there, remains unaffected. Applicable small-claims rights are preserved.

Individual claims and class-action waiver — U.S. users. If you reside in the United States, or are an organization with its principal place of business there, you and DialMe agree, to the extent permitted by applicable law, to bring claims against each other arising from the Service only on an individual basis, rather than as a class representative or member of a class or collective action. This waiver applies only to claims arising from conduct occurring after you first accept it.

This waiver does not restrict complaints to regulators, government enforcement, small-claims proceedings, public injunctive relief, or any right or remedy that applicable law does not permit to be waived. It does not require arbitration or waive a jury trial. A competent court will determine its enforceability. If it is unenforceable for a particular claim or remedy, it will not apply to that claim or remedy; the remaining Terms continue to apply.

You may opt out by emailing legal@dialme.com within 30 days after first accepting this waiver, providing your name, the email address associated with your account or purchase, and a clear statement that you opt out of the class-action waiver. Opting out does not affect your access to the Service or the other Terms.

These Terms do not impose mandatory arbitration or a contractual deadline shorter than the applicable legal limitation period. A separate valid agreement may govern a dispute to the extent lawfully applicable; a change to these Terms does not retrospectively rewrite rights relating to an existing dispute.

28Changes and notices

We may update these Terms for a legitimate reason, including a change to the Service, law, security needs, payment arrangements, or third-party platform requirements. We will identify the updated version and explain material changes through appropriate account, in-Service, or email notices.

For a material change affecting existing users, we will normally provide at least 30 days' advance notice, or a longer period where law requires. A shorter period may apply where a legal, security, or urgent technical reason reasonably requires it; we will explain the reason where lawful and practicable. Changes requiring express acceptance will not take effect for you without that acceptance.

Changes apply prospectively. They will not retroactively increase an accepted purchase price, reduce an existing paid entitlement, confiscate accrued earnings, or alter the handling of an existing dispute. If you do not accept a material change, you may stop using the affected future services and close your account, subject to settlement of outstanding purchases and amounts properly owed.

Keep your contact information current. We may send transactional, security, and legal communications electronically where permitted. Marketing permissions are handled separately. A required legal notice will be delivered using the method required by applicable law; merely posting a change is not a substitute where direct notice or assent is required.

29General provisions

These Terms, the accepted Offer, and any applicable additional terms expressly agreed for a feature form the agreement on their subject matter. They do not exclude liability for fraudulent statements or override a commitment or legal right that cannot be excluded by an entire-agreement clause.

If a provision is unenforceable, it will be severed or limited only to the extent law permits, and the remaining provisions will continue where they can operate fairly and lawfully. Failure to enforce a provision immediately is not a waiver of the right to enforce it later. A waiver must be clear and applies only to the matter addressed.

You may not assign this agreement or transfer an account without our written agreement, except where law gives you a right to do so. DialMe may transfer this agreement as part of a genuine reorganization, merger, or sale of the relevant business, provided that the transfer does not reduce your contractual or mandatory rights. We will provide any legally required notice or consent opportunity.

Neither party is responsible for delay caused by an event beyond its reasonable control to the extent the event actually prevents performance and the party takes reasonable steps to limit the impact. This does not excuse payment obligations already due, legally required remedies, or a failure caused by that party's own lack of reasonable care.

Except for the limited collection agency in Section 10, these Terms do not create a partnership, employment, fiduciary, or general agency relationship. Except for the Creator–Customer purchase rights and the protections expressly granted to Protected Persons, these Terms are not intended to confer enforcement rights on unrelated third parties. This does not restrict rights arising independently under law or an applicable app license.

30Contact

For questions about these Terms, purchase problems, privacy requests, safety reports, or legal notices, contact:

DialMe LLC 1178 Broadway 3rd Floor #1504 New York, NY 10001 United States legal@dialme.com

Please include enough information to identify the account, transaction, or issue and a safe way to contact you. Do not send unnecessary sensitive information or illegal material.